November 25, 2024

A Guide to Service Provider (MSP) Implementation

Written by: Daniel Rothberg, SVP of MSP, Samantha Ruano, Director of MSP Operations, and Nancy Navarro, Director of Strategic Program Operations

Daniel Rothberg, SVP of MSP, Samantha Ruano, Director of MSP Operations, and Nancy Navarro, Director of Strategic Program Operations, discuss the implementation of streamlining contingent labor through consolidating multiple suppliers into a single, efficient solution. As leaders of Eastridge’s Master Service Provider (MSP) team, they focus on the practical steps to implement consistent, value-driven results and meet client expectations with an emphasis on effective management and compliance.

Handling Speed Bumps: Flexibility and Communication Strategies (4:24)

Customer Story: Streamlining Contracts and Vendor Relationships (6:10)

Customer Story: Compliance and Contractor Visibility (3:12)

Understanding User Experience to Avoid Adoption Pitfalls (2:48)

MSP Approach: Strategic Relationships and Execution (3:31)

Experience and Ownership Enhance MSP’s Client Solutions (2:24)

Leading The Industry in User Satisfaction Through Strong Customer Relationships (4:08)

Tag(s): Eastridge Expertise MSP