Kristen Diggs, Chief Human Resources Officer for the San Diego Youth Service Organization, offers insights into the symbiotic relationship between nonprofit and for-profit sectors in HR. Drawing from over two decades of experience, she discusses how for-profit companies can learn from nonprofits, particularly in areas like collaboration, mission-driven work, and staff mentorship.

“Invest in your people, and ensure they understand how their work relates to the bigger picture. Explain how what they do contributes to the products you’re creating, the services you’re providing, and the programs you’re developing, and how they play a vital part in that process.” - Kristen Diggs

Kristen explores the cultural differences between these sectors, highlighting nonprofits' focus on mission, collaboration, and intentional decision-making. She emphasizes the value of aligning operations with the organization's mission, which helps cultivate a motivated workforce and positive culture. She also reveals how for-profits can enhance employee engagement and retention by adopting nonprofit strategies centered on shared values and mission alignment.

Topics Include:

Navigating the Shift from For-Profit to Nonprofit HR Culture (02:32)

Revamping HR Processes and Programs in a Mission-Driven Organization (03:46)

The Importance of Aligning Mission and Culture in Nonprofit Work (02:52)

How Core Values Drive Employee Retention in Nonprofits (03:36)

The Role of Communication in Empowering Nonprofit Staff as Ambassadors (01:49)

Amplifying Organizational Values Online for Nonprofit Organization Success (01:38)

Mentorship Transforms Nonprofit Leadership and Employee Growth (02:01)

Empowering and Aligning Workforce Culture for Organizational Success (01:24)